Originally published at: GLPI: Collector - Automatic ticket creation - RDR-IT
The collectors in GLPI allow the creation of tickets automatically in the assistance part by sending an e-mail. A user sends an email to supp[email protected] GLPI will use the automatic tasks to retrieve the email in the box and create a ticket in the helpdesk. SummaryPrerequisitesEnvironmentConfiguration of the collector on GLPI Prerequisites Have the PHP…
Hi while configuring the the collector it keeps showing me an error : Une erreur est survenue en essayer de se connecter au collecteur.
cannot connect to host; error = stream_socket_client(): unable to connect to tcp://imap.office365.com:143 (php_network_getaddresses: getaddrinfo failed: Name or service not known) (errno = 0 )
thank you In advance
Hello,
Are you sure you are using the correct IMAP settings?
Romain